FAQ
General Questions
How long has Windsor Bridal Jewellery been making bridal accessories?
Windsor Bridal Jewellery has been making bridal accessories since 1997. From our beginnings as a small Australian workshop, we’ve grown to supply brides directly and bridal and jewellery retailers across Australia, with customers and stockists overseas. Our experience helps us offer personal advice on choosing accessories and coordinating pieces for your wedding.
Are all your bridal accessories handmade in Australia?
Our collection combines designs handmade in Australia with carefully selected ready-to-wear pieces. This gives brides and their bridal parties a wide choice of styles and finishes. If you’d like to know more about how a particular piece is made, contact our team with its name or product link.
Can you help me choose and match my bridal accessories?
Yes. Our experienced team can help you choose accessories and coordinate pieces for your wedding. Send us the product names or links you’re considering, along with photos of your dress or other accessories, and tell us the look you have in mind. We can suggest options from our range for you and your bridal party.
How quickly can I receive my bridal accessories?
All our stock is held in Australia, and our team works quickly and efficiently to get your bridal accessories on their way.
For Australian orders, Express Post delivery is usually next day to most cities and urban areas, with outlying areas taking a day or so longer.
How can I get help with a question or special request?
We pride ourselves on responding quickly and taking the time to understand what each customer needs. Whether you have a question about a piece, need help coordinating accessories or have a special request, our team offers personal, attentive service to help you find the right option.
Where can I see Windsor Bridal Jewellery?
You can view selections from Windsor Bridal Jewellery at bridal and jewellery retailers across Australia. Each stockist carries a different selection, rather than our full range.
To help you find the right store, contact us with your suburb or postcode and the product names or links you’re interested in. Our team will guide you to the stockist most likely to carry those designs. Please confirm availability with the store before visiting.
For enquiries about stockists in New Zealand or the United Kingdom, please contact us directly.
Can you create custom bridal accessories or alter an existing design?
Yes. We’ve been making bridal accessories since 1997 and can create custom designs or alter selected pieces where possible. This may include adding pearls, adjusting the size or changing details to coordinate with your wedding look.
We create custom bridal tiaras, headbands and hair vines for brides and the bridal trade. Tell us what you have in mind, and our team can discuss the options for your chosen design.
Explore our custom-design service or contact us to discuss your ideas.
International delivery and import charges
For orders to the USA and Europe, import tariffs are collected at checkout through Zonos, so you can review these charges before completing your purchase.
UK orders are not processed through Zonos. Please contact us if you have questions about charges for your destination.
Available delivery options and shipping costs are shown at checkout.
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