Where can I see Windsor Bridal Jewellery?
You can see Windsor Bridal Headpieces in shops right across all the major cities and towns of Australia and New Zealand. In the UK you can find them in leading Bridal Stores in city centres and in the regions of England, Wales, Scotland, Northern Ireland and Ireland. We also supply leading Bridal Retailers in Belgium, USA, Norway, Sweden, Poland, Turkey and Malta etc.
If you see something that you like use the ‘Ask a Question’ button on the item's page and we can tell you where your nearest supplier is or give you some details in case you might like a special version making.
Do you make special orders or can you make some changes to a piece, like adding pearls or making it bigger or smaller ?
Yes we certainly do. Since 1997 we have been making by hand so we can make or change many things. Get in touch and ask us about it. A lot of things are possible. We make new things almost every day of the week. We are one of the oldest Bridal Accessory makers in Australia. We have mostly made for the trade until recently but now we are also making special items direct for Brides. We make a lot of custom bridal tiaras, custom bridal headbands and bridal vines. Time to make is often a few days only plus a few days to ship. Please contact us for details.
What materials do you use to make your jewellery?Most of the parts we use are brass or copper alloy and we use plating finishes that are environmentally friendly as they don't use nickel, cadmium or toxic elements making them non-allergenic and comply with European regulations. The crystals we use are glass based and many of the are Swarovski crystals. The pearls we use are a variety of real freshwater pearls, Swarovski pearls or imitation pearls.
Can I return something?
We allow 14 days from receipt of your purchase to make up your mind. See all about returns here.
Do you offer free returns?
If you have ordered more than one piece (say a pair of earrings and a headpiece) if you decide to keep one we will email you a free return label (within Australia only) so you can tape this label onto your parcel that you then need to hand over the counter of any Australia Post Office. Note you cannot post them in any street mailbox. You can only hand them over the counter of a post office.
Can I exchange an item?
We will work with you to exchange your choice and allow you One Swap Post Free - provided its a similar item and within Australia. We will do our best to look after you. But we might have to charge a bit of extra postage if there is more than one swop or if in the end you do not buy anything we may charge any postage costs involved. We will talk it all through with you as we go along so there are no surprises.